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IT Support: Intranet Help Desks by
Dynamic Digital Advertising

No matter how sophisticated your hardware and software systems are, these tools are efficient only if your employees understand how to use them. For the many employees who run into problems, the common practice is to call technical support or the IT department. This wastes the time of both employees and IT staff. Dynamic Digital Advertising programs custom Intranet databases that feature help desks that are accessible to all employees.

Increase the efficiency of every employee in your company by providing comprehensive technical support through Intranet help desks by Dynamic Digital Advertising: call today.

Intranet technical support sections can help your employees with the basics, such as setting up and using Intranet-based email, opening various files, and navigating databases. Your IT support team is able to focus on more important issues, such as installing and integrating new software, repairing computers, or network maintenance. Some of the common help tools that Dynamic Digital Advertising can program for Intranets include:

Frequently Asked Questions
FAQ’s provide an easy solution for common problems. Your IT technicians can write this material themselves or you can provide the information to DDA. Our copywriters can turn technical writing into text that is easily understood by a layperson. Furthermore, Dynamic Digital Advertising can build extensive, department-specific FAQ’s that are searchable, which makes navigating an Intranet help section as simple as possible.

How-to PDF’s
Similar to the Intranet Document Organization Library, this is a special section for manuals explaining the operation of new equipment or software programs. Employees simply search by equipment name or browse a category, select, download, and read or print. If you need technical content to be transcribed, DDA provides degreed writers who are experienced in changing technical specifications into understandable paragraphs.

Streaming Video Tutorials
Companies that have purchased new equipment need to make sure that employees understand how to use it properly. With an in-house video studio and professional videography, DDA shoots and edits video featuring technicians operating a piece of equipment. These videos are uploaded into streaming format and permanently archived in your Intranet help desk.

Animated Guides
Need to teach employees how to use a new software program? Efficient integration can cost more than the software itself. Dynamic Digital Advertising’s graphic designers create 3D animated hosts that lead your employees step-by-step through a new software program or process.

Increase the effectiveness of your IT department by creating an Intranet help desk that employees can use themselves. Call Dynamic Digital Advertising.

 

 

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CUSTOM WEBSITE DESIGN AND DEVELOPMENT

Dynamic Digital Advertising is able to provide functional and aesthetic Intranets not only through our experience as a provider of state-of-the-art programming services but also through our experience as a leading custom website design company. DDA has forged a professional website design and development process that relies on fourteen comprehensive steps. Each of these steps has a specific purpose, whether it is for creating the enjoyable user experience that turns a visitor into a customer or generating an industry-leading design that is as visually-stimulating as it is conducive to earning the highest possible search engine rankings.
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Offering the complete range of digital advertising services, Dynamic Digital Advertising provides a comprehensive line of graphic design services that comprises everything from large format graphic design to trade show graphic design. DDA, in fact, maintains one of the most extensive graphic design service lines in the United States. Regardless of what your company needs or what industry your company operates in, Dynamic Digital Advertising can design the imagery that commands the attention of members of your target market and enhances your ability to inform and educate potential them on your company’s products and services.
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