Customer data is one of the most valuable
commodities for a business. This data is so valuable that competitors
are sometimes willing to hack into unprotected computer networks,
glean information from ex-employees or even current employees,
and dig through corporate garbage bins. Companies that have Customer
Relationship Management (CRM) technology organizing their customer
data need to take the steps that protect their system from spies
and other intruders.
Advertising (DDA) programs secure CRM solutions with security
based applications. According to the needs of
your company DDA offers several levels of security, whether you
want to limit your Customer Relationship Management system to
computers located in your facilities or give employees the power
to work while on the road. Choose a custom CRM security application
to protect this important corporate information. Call
Dynamic Digital Advertising to learn about our custom CRM solutions.
Benefits of CRM Security-Based Applications:
for Customer Relationship
Safeguard customer data from the corporate intelligence-gathering
efforts of competitors. Dynamic Digital Advertising uses security-based
applications that ensure only people in your company or who have
been pre-approved by an administrator can access your CRM system.
DDA offers two levels of security, the first of which limits non-entitled
visitors from seeing data in the system. The second level of system
security allows people to view a CRM only if they are trying to
enter from a specific computer workstation.
CRM Security for
Individual Employee Accounts
Many companies employ sales representatives that are working in
segregated teams or as individuals. This sales method allows businesses
to establish stable, one-on-one relationships with clients throughout
the world, and fosters a sense of healthy competition which can
enhance morale, drive sales, and increase the quality of customer
service. Dynamic Digital Advertising programs Customer Relationship
Management software that gives each employee an individual account.
Some functions allow employees to gather, process, and utilize
data within a file that cannot be seen by their coworkers, while
other functions, such as requests, take place in a public forum
viewable by the members of their team or all company employees.
Total CRM Database
Access for Administrators
While employees are for the most part limited to their own accounts,
administrators receive special logins. Some administrative accounts
allow for the viewing of information within each sales representative’s
personal custom system. Other accounts allow a manager to alter
or update data as well as view macro sales management information
in a variety of report forums including a dashboard style overview
system. An additional benefit for administrators is the ability
to remove users if they leave the company. Ex-employees can be
locked out and their data can instantly sorted and transferred
to another employee’s account. The result is a seamless
transition that prevents customers from suffering discontinuity
in the event of turnover.
Call Dynamic Digital Advertising today
to determine what level of security will work best for your company’s
custom CRM software. DDA offers custom programming services for
CRM that help establish better relationships with your customers.