Nothing can escape the dreaded glitch
So last Thursday I wrote about my excitement for the upcoming release of Apple’s application upgrade for the ipod itouch and the new iphone. I woke up early on Friday morning because I had a lot to accomplish this weekend, and I plugged in my ipod, all excited for the new upgrade. Clicked check for upgrades. I got a server error, cannot connect to server. Apparently, due to the release of the ipod and activation and just things not being ready for the assault on the server, I couldn’t get my upgrade until the following day. Not only that, but I had to pay $9.95 for it. So eventually I got it, and I synced up, and I got my free programs, which didn’t impress me at all, except for one that was a giant ad for a beer company, the game was called pass the pint. I was hoping for a to do list that didn’t require logging in and creating an account somewhere… I don’t have wireless access everywhere on my iPod, like the iPhone can, so I was a little annoyed that just about every program requires Internet access. I don’t always want to be wired in, sometimes I want to be old school.
My point of all this is to show that even one of the most successful companies in the world has its problems. Every website launch here at DDA goes through a process of release, from constant testing to website monitoring. Our server is built for speed and reliability, and we have several people fine tuning and updating it constantly. All of our programming is tested before release, though we cannot always imagine every scenario, so sometimes things sneak by. Usually new systems (like the iPhone release) will point out something overlooked, which is easily remedied. Here at DDA, we strive to serve our customers with speed and efficiency, using the wealth of knowledge in custom programming and server maintenance to keep everyone’s site up-to-date and running smoothly.