If this past week is what the next 9 months are going to be like, I may succumb to wedding overload. Don’t get me wrong, I am super excited to be getting married. I am not so thrilled about all the decisions that I need to make. I have checked off a few of the big ticket items such as: venue, photographer, DJ, and my bridal dress. Next on my list it to hire an officiant, select bridal party dresses, and send approval on my save the date magnets.
On Sunday, I ordered some simple save the date magnets to send to all of our guests. I made one simple request – omit the personal picture and center the text. Yesterday I received my PDF proof and I am unable to send my approval because there are too many things that I dislike such as:
- They did not center the text as I requested. They staggered the lines so the first line of text starts to the left and by the bottom line it is on the right.
- The template that I selected was originally shown to me in a Wine color, which is exactly what I was looking for. My proof is a Ruby color, which is much too vibrant compared to what I was interested in.
As the majority of print production companies do, they have a list of disclaimers attached to my proof. First it lists that all changes must be made together, if there any additional changes there will be a fee charged. A second item mentions that proofs are not intended to be color accurate. So, I am left to make a decision that I am comfortable with. I am debating adding a personal image after all just so everything will lay out correctly and I intend to question the color.
As I sat at my computer last night in a panic, I wished that there was an easier way to do this. Possibly a way that I could have worked with DDA’s design and production team. After working here for close to three years and being a go-to person for print production projects, I know that I would not be having these dilemmas. The graphic designers at DDA always take the recommendations and requests of their clients into consideration. If there is something that would not work with the project at hand, they will bring that to the client’s attention and discuss other options before proceeding.
DDA’s production team supplies all of our clients with the most accurate proofs to insure that they are going to be receiving what they approved. Giving your approval on a design is your consent that everything is as you asked and that is what you want produced.
I feel let down by this company and know that they could offer much greater service. We do it every day at DDA.