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Website Design: Contact Us

The “Contact Us” page is a pretty universal page when it comes to the planning your website design architecture.This page is so common that it is often overlooked. Not as in forgotten about, but in overlooked, as in it’s important. Far too often it’s just “Oh yea, we need a contact us page. Add that,” and then that’s it.

But if this is hidden or hard to use it could really affect your conversion rate. This page’s sole purpose is to connect them with you. If this is hard to find either by design or by accident, it will visitors to your website will lose trust. Here are my quick tips

  • It should be easy to find on the menu bar
  • Include your phone number
  • Include your physical address
  • A link to a live map for directions
  • Hours of Business
  • Email address
  • Never just have a form

Advanced items

  • Think about adding live chat function
  • Having your phone number on every page not just the contact page
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Entry by: mick

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