The Relationships we Build

Flash Back:One day late last fall, I was getting some dental work done that took a few hours of my mouth being pried as wide open as possible and wearing those awesome dentist shades that shield your eyes from the bright overhead light and any flying debris. When they were all done, I left with my mouth still numb to do some banking and go to the mall to shop for Christmas. While I was in line to pay for a few presents in one of the stores, I bumped into the dental hygienist who just sat by my side for most of the day. I said “Hi” and she ignored me. Aside from dental residue, this left a bad taste in my mouth.

Flash Forward:Every day we interact with a wide range of people from the gas station attendant or waiter to the colleague or client. The relationships we keep with people are to be nurtured, respected, and improved. Who knows when you’ll run into someone again or let alone need someones help.

At our advertising agency, we understand the importance of customer or consumer relationship marketing. As we help you gain media visibility, we never overlook one of the most important marketing resources - relationships with people. Today’s consumers have many choices; they can choose what dentist they want to use and if they are not satisfied with the service they’ve received, they can choose to leave and find another. 

One of the more effective strategies at DDA is interactive relationship marketing that provides two-way communication. We can build interactive tools that allow you to present information to your customer and that enable said customer to provide input on how your products or services could be improved. The interactive media we develop is mutually beneficial and emphasizes customer retention and satisfaction. Contact us to find out more.

And remember this… “I learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” ~ Maya Angelou

Entry by: laura