Opening New Doors

As I mentioned in a prior blog, my wife and I were in the process of getting a brand new front door for our house. The front door is in the middle of the main living room, and we like to leave it open to get some air when the weather is nice. But after the screen and glass fell out of the old storm door, we were left with two options: no fresh air, or fresh air with bugs.

Well, finally, after going back and forth with a few places and options, we got our new doors installed on Friday, and we couldn’t be happier. The installer showed up a few minutes before he said he would, and he and his assistant went right to work. The old door and storm door were ripped out, the door frame completely repaired, the outside and inside trim replaced, and both doors installed. As I mentioned in my earlier post, the age and strange dimensions of my house made this an atypical installation. The actual height of the main door frame had to be reduced by about eight inches to match the height of the storm door, which required some delicate work from the contractor (and a nasty-looking drywall patch that now needs to be painted).

The new doors look great, and they actual open and close without excessive force. Plus, Abby is especially fond of the full screen that goes from top to bottom on the storm door. Now she can lie on the floor and still keep watch over her domain.

When everything was done, however, the contractor pointed out one small detail that I had never really noticed, but he had already fixed. Whoever had installed the trim on the old door decided to just cut the vertical piece short so it sat on top of the baseboard. The contractor on Friday thought it looked terrible. So he removed the baseboard, cut it a little short, and installed a new piece of trim on the door that goes all the way to the floor. When he pointed it out to me, my first reaction was that I couldn’t remember what it looked like before. But all I knew was that it looked MUCH better this way.

It was one of those little details that only an expert would notice, and only a dedicated expert would take the time to fix. If he had just patched it together and replaced the piece as it was, I never would have known better. But now I know that he is the type to take a few extra minutes to make sure everything is done right. When the store he works for called me later in the day to check how it went, I made sure to go above and beyond in my praise for a job done right.

Here at DDA, we follow the same example when it comes to every single project. We don’t take shortcuts, refuse to find the “easy” way, and take great pride in every finished product. From the very beginning, when we create a custom proposal for your project, we don’t take the easy way out. We let you know what needs to be done, and how we propose to do it. We refuse to just “patch up” a subpar website, and instead offer you a cost-effective and efficient solution on how to replace your old website with a new, search engine optimized edition. Our copywriters, graphic designers, video artists, programmers, animators, and interactive website specialists go above and beyond the call of duty to provide you with the major pieces and the minor finishing touches that make every DDA project unique.

Entry by: Steve