Doing the right thing
They say bad habits die hard. It should also be said that good habits are a laborious birth. At DDA, doing the right thing is NOT a matter of unlearning bad habits, but rather the articulated and dedicated practice of doing the right thing.
Most advertising agencies are born of deception and subterfuge. Example after example abounds of new agencies being formed by one or two account representatives who steal a few clients and set up a business of their own. The ease of doing this is enhanced by the fact that almost by definition, advertising agencies often don’t really do the marketing or advertising design and production themselves. Outside design and production houses, like DDA, serve the advertising agency industry by providing in-depth graphic design, photography, video production, 2D and 3D animation, programming, search marketing, copywriting, website design, ecommerce and other services. DDA provides them all.
Guaranteed, immediate clients and a readily available source of design and production make for an easy advertising agency business start-up. What is difficult is servicing the clients well over the long term and sustaining growth. What is wrong is the perpetuation of all of the bad habits the founders of the breakaway agency learned at their former place of employment and integrated into their new work process and client relationship procedures.
In this way bad habits not only die hard, they are perpetuated and spawned. Some of the bad habits may have actually been more benign at the original advertising agency due to the large size, or specific nature of the clients and industries they serve. When transferred to a smaller, less capable environment, they can mutate and become malignant.
Here’s the irony; the backgrounds of the founders at DDA are an organic mix of corporate marketing, B2B and B2C advertising, retail store and manufacturing ownership and general business management and consulting. NO advertising agency experience, no breakaway business start-up, no mutated process and poor client relationship habits.
After fourteen years of steady and sustained growth, innovation, and pioneering processes and procedures, DDA has all but reinvented the advertising agency. After fourteen years we are still fresh, eager, energized, and creating new habits daily by always striving to do the right thing.