Mobile Medical Apps Aid Doctor-Patient Communication

As a patient, communicating with a doctor’s office can be daunting. Worries about privacy, scheduling appointments with a busy receptionist, obtaining much-awaited lab results, keeping accurate records of personal health information, and forgetting that important piece of information your doctor said are all issues that arise when dealing with healthcare. Medical applications for mobile devices can make a positive difference in the way doctors and patients communicate. In a tech-savvy generation, there is potential for a huge return on investment (ROI) for doctors and patients who use mobile medical apps for communication because both parties can exchange important information completely through electronic devices, saving time and money.

Medical apps used to simplify doctor-patient communication should have certain capabilities and characteristics to maximize effectiveness. First, all communication should be secure. Patients who use medical mobile applications want to know the information they are relaying to their healthcare provider is secure. Subsequently, doctors want to know they are receiving the most accurate information from patients, who may be afraid of submitting all relevant information in fear that it would be leaked. Scheduling appointments through mobile applications should be an included feature, and should be secure, with no medical information being stored on the device. To better accommodate secure communication, medical mobile apps should be HIPAA-compliant. HIPAA-compliant applications will make doctor-patient communication more comfortable and convenient.

Using iPhone® apps, iPad® apps, Android™ tablet apps, and Android™ smartphone apps that can receive lab results helps on-the-go doctors efficiently deliver results to anxious patients. Apps with this capability allow doctors to receive lab results anywhere and review the information in a timely manner, as opposed to waiting until they are in the office. Doctors can deliver the results to portals, allowing easy access to patients. Not only do medical apps that receive lab results make the process easier for the doctor, but the patients also benefit because they do not have to worry about calling the office themselves or waiting for a forgotten phone call.

Mobile apps that are capable of storing personal health records optimize doctor-patient communication because they reduce the risk for mistakes. Personal health records can maintain well-organized and accurate information while reducing the risk of losing physical documents. For example, patients can scan information from insurance cards using the app. The cards never leaves the patients’ care. Mobile applications that store personal health records can substantially cut time involved in a doctor’s visit because patients don’t have to fill out the same forms at every visit.

A final important capability of medical applications is the ability to record conversations. Medical appointments are very stressful times for patients, and absorbing a lot of bad news may be overwhelming. Voice recording apps allow doctors to effectively communicate with patients because conversations can be recorded and sent to patients to listen to at a later time. Voice recording apps are particularly important for recording instructions for patients. Listening to care instructions helps reinforce what the doctor said during the appointment.[1]

It’s important to keep all of these aspects in mind when creating a mobile medical app. To maximize ROI for doctors and patients, medical apps need to be HIPAA-compliant and offer functions that meet the needs of efficient communication. DDA Apps™ specializes in creating mobile apps for a variety of medical clients. Moreover, DDA Apps is capable of making HIPAA-compliant applications for virtually any mobile device. A skilled team of programmers, designers, copywriters, animators, and illustrators can deliver the most creative and easy-to-use medical apps to facilitate the best doctor-patient communication possible. Contact DDA Apps to learn more about participating in the future of mobile healthcare.

iPhone® and iPad® are trademarks of Apple, Inc., registered in the U.S. and other countries.

Android™ is a trademark of Google Inc.

Photo Credit: Microsoft Office Clipart



[1] McNickle, Michelle. “5 Ways Mobile Apps Streamline Patient-doctor Communication.”Healthcare IT News. N.p., 06 Aug. 2012. Web. <http://www.healthcareitnews.com/news/5-ways-mobile-apps-streamline-patient-doctor-communication>.