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Companies today are drowning in customer data.
The time and effort to sort through this data can be overwhelming
but it is essential to building stronger customer relationships,
identifying high-value customers, targeting your marketing campaigns
for maximum ROI, and much more. Dynamic Digital Advertising (DDA), a leader in custom web site design,
offers professional Customer Relationship Management (CRM) solutions
to help companies manage and utilize customer data.
Dynamic Digital Advertising offers
custom web database programming
for Customer Relationship Management solutions that increase the
effectiveness of your marketing campaign. Provide your sales team
with the data organizer that develops more meaningful customer
relationships: call today to learn more.
Dynamic Digital Advertising provides a
variety of tools that can be built into a company’s CRM
system. These technologies include but are not limited to:
Security-Based CRM Applications
Each employee receives an account and can access certain files
based on that account. This provides each sales rep with a degree
of privacy, guarantees administrators access, and protects all
corporate data from outsiders. DDA’s secure CRM systems
also allow employees to perform duties at home or while they’re
on the road.
CRM Programming for Contact Management
Keep all information on current clients in one central electronic
database. Many companies experience long sale cycles, during which
it is possible that a client’s information changes. Dynamic
Digital Advertising’s CRM database can be updated by anyone
with the proper access and ensures that all members of a corporate
team have the same current information.
Sales Process Management Services
Provide your sales team with a clearly-defined sales process that
is properly-supported by management. DDA’s Customer Relationship
Management software allows your company to solidify buying and
selling relationships as well as customize a sales process to
fit the needs of an individual customer. The result is a buying
process that provides the right product or service at the right
time.
Quotation and Proposal Management Solutions
Shorten quote cycles as well as lead times and eliminate the higher
costs associated with finding prospects and turning them into
customers. DDA develops a CRM system for managing quotes and proposals
to reflect a streamlined flow of related steps which include policies,
procedures, and clearly-defined roles for each member of your
corporate team.
Contact History for CRM Systems
Customer Relationship Management systems by Dynamic Digital Advertising
archive a history of all leads, contacts, and follow-ups. This
history is available at all times through administrative logins
as well as to employees, at the discretion of the administrator.
CRM Database of Related Documents
Store documents online and make them easily accessible by both
clients and employees. Everything from preexisting presentations,
sales sheets, PowerPoint presentations, newsletters, and more
are retrievable and email-able to clients, other employees, partners,
and more.
Customized Reporting Tools for CRM
This CRM tool allows a salesperson to quickly generate reports
on contracts, productivity, revenue streams, etc., in chart form,
PDF, and more. These reports allow managers to assess the progress
of each individual member of a sales team, identify then repair
weaknesses, and document successes.
Customer Relationship Management: Administration
Control your CRM system. An administrative user group allows those
with the proper clearance to add users or new information modules,
change prices, grant or restrict a user’s access, post announcements,
update products, proposal content, or related documents, and much
more.
Call today to discover the many applications
and benefits of Customer Relationship Management software designed
and custom programmed by Dynamic Digital Advertising. Not only
can you experience enhanced customer brand-loyalty, you can increase
the efficiency and productivity of your sales team.
Dynamic Digital Advertising provides a range
of custom programming services, including Intranet,
Extranet, and E-commerce
enablement, as well as digital marketing services such as custom
website design and development, graphic
design, search
engine marketing, and much more. As a full-service advertising
firm, DDA’s range of digital marketing expertise makes us
the perfect agent for programming fully-functional, aesthetic,
custom CRM software. From our location in the greater Philadelphia
area, Dynamic Digital Advertising programs CRM systems for clients
in New York (NY), New Jersey (NJ), Pennsylvania (PA), Delaware
(DE), Maryland (MD), and Washington D.C. as well as across the
USA. Call us today. |
